Privacy policy

1. Introduction

This Privacy Policy explains how the Edo State Signage and Advertising Agency (EDSA) collects, uses, shares, and protects Personal Data when you use Adera (the “Platform”). We are committed to handling Personal Data in a lawful, fair, and transparent manner.

2. Personal Data We Collect

We may collect the following categories of Personal Data:
• Identity and contact information (name, address, telephone number, email address)
• Business information (company name, registration numbers, business address)
• Permit, application, and compliance records (including images and supporting documents)
• Payment and transaction details (where applicable)
• Technical information (IP address, device identifiers, browser type, access times)

3. Purposes and Lawful Basis for Processing

We process Personal Data for the following purposes:
• To provide and administer the Services, including application processing and permit issuance
• To verify identity and ensure compliance with signage regulations
• To communicate with Users about applications, compliance, and enforcement matters
• To maintain system security and prevent fraud
• To comply with legal and regulatory obligations.

The lawful bases for processing include the performance of a public task, compliance with legal obligations, and where necessary, the legitimate interests of EDSA.

4. Sharing and Disclosure

We may share Personal Data with authorised third parties where necessary, including:
• Service providers who process data on our behalf under contract
• Government or regulatory authorities where required by law
• Third parties involved in investigation or enforcement matters.

We will not sell Personal Data to third parties.

5. International Transfers

Where Personal Data is transferred outside Nigeria, we will ensure appropriate safeguards are in place to protect the data in accordance with applicable law.

6. Data Security

We implement administrative and technical measures designed to protect Personal Data against unauthorised access, loss, misuse, or alteration. However, no system can be guaranteed fully secure, and Users should take care when transmitting Personal Data.

7. Data Retention

Personal Data will be retained only for as long as necessary to fulfil the purposes set out in this Policy and to comply with legal obligations. Retention periods may vary depending on the nature of the data and legal requirements.

8. Your Rights

Subject to applicable law, you may have the right to access Personal Data we hold about you, to request correction, deletion, to object to processing, or to request restriction of processing. To exercise these rights, contact us using the details below.

9. Cookies and Analytics

The Platform may use cookies and analytics tools to improve functionality and user experience. You may manage cookie preferences via your browser settings.

10. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify Users of material changes and publish the revised Policy on the Platform.